DBS NETWORK STORE

Privacy Policy

Last updated: June 2026

1. Introduction

DBS Network Store ("we", "us", or "our") operates a Minecraft game server store and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information about you when you visit or make a purchase through our store.

By using our store, you agree to the collection and use of your information as described in this policy. This policy complies with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (India), as well as applicable international data protection principles.

2. Who We Are

DBS Network Store is a Minecraft game server store operating in India. We use the Tebex platform to power our webstore and facilitate purchases of in-game items, ranks, and other digital goods for our game server.

For any questions or concerns about this Privacy Policy, you may contact us at:

Store: DBS Network Store
Country of Operation: India
Platform: Tebex-powered Minecraft Webstore

3. Data We Collect

We may collect and process the following categories of personal data:

Identity Data

Includes your first name, last name, username, or Minecraft in-game name.

Contact Data

Includes your email address and billing address provided during checkout.

Transaction Data

Includes details about payments made to us, products or services purchased, and order history.

Technical Data

Includes your IP address, browser type and version, time zone, device information, and operating system used when accessing our store.

Usage Data

Includes information about how you interact with our store, such as pages visited and items viewed.

Profile Data

Includes your username, purchase history, and any account preferences.

Aggregated / Anonymous Data

We may collect aggregated statistical data (e.g., total number of purchases, popular items) that cannot identify any individual. This may be used for improving our store and reporting.

We do not knowingly collect any Special Category data (such as race, religion, health data, or biometric data), nor data relating to criminal convictions. Our store is not intended for children under 13. If you are a minor, please obtain parental consent before making a purchase.

4. How We Collect Your Data

We collect data through the following methods:

Direct Interactions

Filling in forms on our store or checkout pages
Creating an account or registering on our store
Making a purchase or requesting a refund
Contacting us via email, Discord, or social media
Subscribing to updates or newsletters

Automated Technologies

When you visit our store, we may automatically collect Technical Data using cookies, server logs, and similar tracking technologies provided by the Tebex platform.

Third Parties

We may receive data from third-party services including:

Payment processors (e.g., PayPal, Stripe, or other Tebex-supported gateways) for transaction and billing data
Analytics providers (e.g., Google Analytics) for Technical and Usage Data
The Tebex platform for webstore and order management

5. How We Use Your Data

We use your personal data only when permitted by law. The main purposes and legal grounds are:

To process and fulfil your orders (performance of contract)
To manage your account and customer relationship (performance of contract)
To send important updates about your orders or changes to our policies (legal obligation / legitimate interest)
To prevent fraud, maintain security, and protect our store (legitimate interest)
To comply with Indian tax, accounting, and legal requirements (legal obligation)
To improve our store using analytics and usage data (legitimate interest)
To send you marketing communications, only with your consent, and only if you have opted in

We do not sell your personal data to any third party.

6. Sharing Your Data

We may share your data with the following parties:

Tebex Limited: As our webstore platform provider, Tebex processes your data on our behalf in accordance with their own Privacy Policy.
Payment Processors: To securely process your payment transactions.
Analytics Providers: Such as Google Analytics, for anonymised usage insights.
Legal & Regulatory Authorities: If required by Indian law or any court or regulatory body.
Business Transfers: In the event of a sale or merger, your data may be transferred to new owners under the same terms.

We require all third parties to protect your data and use it only for specified, lawful purposes.

7. International Data Transfers

As we use the Tebex platform (operated by a UK-based company), your data may be transferred outside of India. Where such transfers occur, we ensure that appropriate safeguards are in place, including reliance on standard contractual clauses or equivalent protections, consistent with the requirements of India's Digital Personal Data Protection Act, 2023.

8. Data Security

We take the security of your personal data seriously. Measures we rely on include:

Secure HTTPS connections for all store transactions
Payment processing handled entirely by trusted third-party payment gateways; we do not store card details
Access to personal data restricted to authorised personnel only
Use of Tebex's enterprise-grade infrastructure and security measures

While we take every reasonable precaution, no method of transmission over the internet is 100% secure. We encourage you to keep your account credentials private and report any suspected security issues to us immediately.

9. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy. Specifically:

Transaction and financial records are retained for a minimum of 7 years in compliance with Indian tax and accounting laws.
Account data is retained for as long as your account remains active or as needed to provide our services.
You may request deletion of your data at any time (subject to legal retention obligations).

10. Your Rights

Depending on your location and applicable law (including India's Digital Personal Data Protection Act, 2023), you may have the following rights:

Right to Access: Request a copy of the personal data we hold about you.
Right to Correction: Ask us to correct inaccurate or incomplete data.
Right to Erasure: Request deletion of your personal data where there is no lawful reason to retain it.
Right to Withdraw Consent: Where processing is based on consent (e.g., marketing emails), you may withdraw at any time.
Right to Object: Object to processing based on legitimate interests.
Right to Grievance Redressal: Under India's DPDPA, you have the right to file a complaint with the Data Protection Board of India.

To exercise any of these rights, please contact us directly. We will respond within a reasonable timeframe, typically within 30 days.

11. Cookies

Our store (powered by Tebex) uses cookies and similar technologies to improve your browsing experience, track usage, and process transactions. You may configure your browser to refuse cookies, but this may affect the functionality of the store.

For details on the cookies used by the Tebex platform, please refer to Tebex's Cookie Policy at https://www.tebex.io/legal/cookie.

12. Third-Party Links

Our store may contain links to third-party websites or services (such as Discord, social media, or external game servers). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies when you visit them.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Continued use of the store after changes constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Store: DBS Network Store
Platform: Tebex Minecraft Webstore
Country: India

You may also reach out to us via our Discord server or any official communication channel listed on our store page.

DBS Network Store — Privacy Policy — India